This content is located in CAPS under Internet Technologies: Communication for Grade 10.

Teaching ‘Netiquette’ to Grade 10 learners is an essential step in fostering responsible and respectful digital communication. Netiquette, short for “internet etiquette,” covers the rules and norms for appropriate behaviour online and in digital communications. This topic is highly relevant for learners as it prepares them to interact in increasingly digital social, educational, and professional environments.

One engaging way to introduce netiquette is by asking students about their online habits and experiences with digital communication. For example, you could ask, “Have you ever received an email or message that felt inappropriate or confusing?” This can serve as a relatable entry point into the discussion about online communication norms.

Here’s how teachers can make the principles of netiquette practical and relatable for Grade 10 learners:

E-mail and Social Media Platforms

• Spelling and Grammar Checks: Highlight the importance of proofreading emails and messages to ensure clarity and professionalism. Let learners practise by correcting poorly written emails or crafting a concise and polite message.
• Attachments: Demonstrate how to reduce the size of attachments by using file compression or sharing links to cloud storage. This can be taught through a practical activity, where learners compress images or documents and attach them to an email.
• Avoid Typing in CAPITAL LETTERS: Explain how this is perceived as shouting in digital communication. A fun activity could involve showing learners a mock message in all caps and asking how it makes them feel.

Messaging Etiquette

• Being Courteous and Concise: Role-play scenarios where learners write a professional email or direct message. Emphasise the importance of clear and polite communication, especially when requesting information or help.
• Not Gossiping: Use examples of the harm gossip can cause online, including reputational damage and legal consequences. Discuss how learners can practise positive digital citizenship by refraining from spreading rumours.

Social Media Platforms

• The Digital Footprint: Teach learners how every post or comment contributes to their digital identity. Use real-world examples to illustrate this concept and guide learners on how to maintain a positive online presence.

Practical Classroom Activities

1. Mock Email Exercise: Provide students with a template of an email that violates netiquette rules (e.g., unprofessional tone, spelling errors, large attachments, and use of all caps). Ask them to rewrite the email following proper netiquette.
2. Message Reconstruction: Show a short, poorly written social media post with incorrect grammar, capitalisation issues, and insensitive content. Challenge learners to rewrite the post to make it polite and professional.
3. Group Discussion: Divide the class into small groups and let each group analyse and discuss different examples of good and bad netiquette, such as polite vs. aggressive online comments.

Integrating Real-Life Scenarios

Bring netiquette to life by discussing examples from the learners’ daily lives. For instance, you can simulate scenarios such as composing an email to a teacher, responding to a peer’s WhatsApp message about homework, or sharing a photo on social media responsibly. These scenarios make the lesson personal and memorable.

Encouraging Reflection

Wrap up the lesson by asking learners to write down one new netiquette habit they will adopt in their online communication. This reflection can help reinforce the importance of respectful and considerate digital behaviour.

By incorporating these practical examples and activities, teachers can make netiquette a tangible and engaging topic for Grade 10 learners. This will not only equip them with valuable skills but also instil a sense of responsibility in their digital interactions.