This content is located in CAPS under Internet Technologies: Communication for Grade 11.

Effective communication is essential in the classroom and beyond. With the growing reliance on digital tools, understanding the types of digital communication and how to use them effectively prepares students for real-world scenarios. Let’s explore how teachers can make the theoretical concepts of digital communication, particularly video conferencing, relatable and practical for learners.

Making “Types of Digital Communication” Relevant

When introducing digital communication, use relatable examples. Explain how students already use digital communication daily, such as messaging apps, emails, or social media. From here, extend the conversation to more formal methods like video conferencing, which is increasingly common in education, business, and everyday life.

Practical Activity Ideas for Video Conferencing

1. Role-Playing Scenarios: Divide the class into groups and assign them roles in a mock video conference. Roles can include the presenter, attendees, and technical support. This exercise helps students understand the dynamics of video conferencing and practice communication skills.
2. Simulated Virtual Meetings: Use free platforms like Zoom, Google Meet, or Microsoft Teams to host a simulated class meeting. Demonstrate features like muting microphones, sharing screens, and using chat functions. If resources are limited, act out these features in class with improvised tools like flashcards or posters representing actions (e.g., “Mute,” “Unmute”).
3. Etiquette Posters: Task students with creating posters highlighting good practices for video conferencing. This can include:
   • Dressing appropriately.
   • Maintaining eye contact by looking at the camera.
   • Avoiding distractions.
   • Using the mute button when not speaking.

Exploring Advantages and Disadvantages of Video Conferencing

Engage students in a group discussion or debate about the pros and cons of video conferencing. Write these on the board as they share ideas.

Advantages:

• Saves time and costs associated with travel.
• Allows people from different locations to connect.
• Facilitates remote learning and collaboration.

Disadvantages:

• Requires reliable internet access and suitable devices.
• Risk of technical issues like poor connection or audio problems.
• Challenges in maintaining engagement and focus during long sessions.

To visualise this, ask students to list scenarios where the advantages might outweigh the disadvantages (e.g., attending a global conference) and vice versa (e.g., a poor internet area).

Teaching Good Practices for Video Conferencing

1. Preparation is Key: Discuss how to prepare for a video conference, such as checking internet connections, testing audio and video, and having necessary documents ready.
2. Setting the Scene: Share tips for choosing a quiet location with good lighting. Use examples like sitting near a window for natural light and avoiding cluttered backgrounds.
3. Effective Communication: Reinforce the importance of clear and concise speaking. Practice these skills in class by having students introduce themselves in a mock video call, focusing on tone and pace.
4. Technical Skills: Familiarise students with common troubleshooting techniques, like restarting a router or switching to audio-only when the video feed is unstable. If technology isn’t available, provide printed instructions or act out scenarios in class.

Adapting for Under-Resourced Schools

• Use role-playing games to simulate video conferencing without digital tools.
• Create handouts with diagrams of a video conferencing interface to help students understand key features.
• Focus on soft skills like communication, etiquette, and presentation that can be practised without technology.

Encourage students to reflect on how these skills can be applied in their personal and academic lives, empowering them to use digital communication tools effectively and confidently.